The open and close limits are settings which tell how far your garage door should travel before it is fully closed or opened. See here for Safe-T-Beam installation instructions.Īnother reason your garage door will not close may be due to the travel limits being set too high. You can reuse your existing wiring and mounting location. This is a simple process and only takes a few minutes.
Genie garage door keypad troubleshooting update#
It also may be time to update your Safe-T-Beams as a sensor may have become defective. The sensors must be able to “see” each other to work properly. Wipe the lens with a clean cloth and make sure the beams are parallel from each other. Make sure your Safe-T-Beams are aligned with each other and clean. A solution to this issue is to upgrade your Safe-T-Beams to the newest version (model GSTB-R) which features a lens cover to help eliminate false positive safety sensor signals. If the sun shines straight into the Safe-T-Beam lens it could cause a false positive and reverse the garage door.
If there is no physical obstruction, it could be a light interference issue. If your garage door will not close and you have a blinking garage door opener light, you may have an obstruction of your safety sensors. Genie Safe-T-Beams are self-diagnostic which means the lights on the safety sensors will communicate to you what the potential issue could be (see chart below). If the sensor detects an object passing through the beam when the garage door is closing, the garage door will automatically reverse itself. Genie’s Safe-T-Beams are garage door safety sensors which send an invisible infrared beam across the opening of your garage door. Some reasons may be a quick fix, while others may require a professional’s help. Will your Genie garage door opener not open or shut? There are many reasons your garage door won’t close or open.
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